IT Deployment/Desktop Technician

Connection has a fantastic opportunity through our Technical Staffing division for a Desktop Deployment Technician in Downers Grove, IL. It is a contract position with 6 months to start, with strong potential for extension. This position offers benefits!

This is a hands-on role involving repeatable tasks, equipment handling, and excellent end-user support. WIN10 deployment experience is highly preferred. If you’re a great communicator with a solid technical foundation, we want to hear from you.  A+ certification is a plus, but not required for the right candidate.

• Assist with Windows 10 deployments across user environments
• Perform routine desktop support tasks (e.g., hardware refreshes, software installations, imaging)
• Provide technical support for desktops, laptops, printers, and other peripheral devices
• Document processes and follow established protocols for ticket resolution
• Support general IT needs and troubleshoot as needed in a team-based environment
• Lift and move IT equipment up to 30 lbs. and operate carts for hardware transport.

• Minimum 2 years of IT or desktop support experience
• Familiarity with Windows 10 environments (deployment or support)
• Experience in enterprise desktop rollouts or refresh projects
• Strong organizational skills and attention to detail
• Strong communication and interpersonal skills
• Ability to work on repeatable and task-oriented assignments
• Comfortable with physical aspects of the job (bending, lifting, mobility).