What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days
Senior Program Manager Working under minimal supervision of the Director/Manager—referring only exceptional problems and issues for management review or approval—the Senior Program Manager is responsible for executing campaigns that drive adoption and consumption of Microsoft software products and solutions, ultimately contributing to measurable revenue growth and profitability for Connection. This role involves developing and executing programs across multiple sales subsidiaries to align with key partner and Connection objectives. The Senior Program Manager collaborates closely with internal stakeholders (Sales, Sales Management, Product Management, TSG, and Finance) and external vendor resources to formulate goals, align strategies, and deliver impactful results. Key responsibilities include:
Specific Focus Area: The Senior Program Manager will also be responsible for managing the workflow and execution of Microsoft project funding programs, including ECIF (End Customer Investment Funds), AMM (Azure Migration & Modernization), vouchers, and CSI (Customer Success Investments). This includes overseeing funding requests, tracking utilization, ensuring compliance with Microsoft guidelines, and maximizing the impact of these programs to support strategic initiatives and customer success.
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| • | Working knowledge of Microsoft funding programs (ECIF, AMM, Vouchers) | |
| • | Intermediate to advanced user skills for Microsoft Suite (Excel, Outlook, Word, Teams, SharePoint) | |
| • | Working knowledge of Webex with ability to participate and host virtual meetings | |
| • | Working knowledge of PowerPoint with ability to create and edit presentations | |
| • | Understanding of customer software purchasing behavior | |
| • | Working knowledge of customer service with ability to anticipate needs of customer | |
| • | Discreet with demonstrated ability to work in a confidential executive environment using good judgment while acting as an ambassador for the company | |
| • | Proven track record in vendor program management and strategy development | |
| • | Demonstrated leadership ability is required to effectively interact at all levels of management internally, with customers, and with Microsoft management and field sales | |
| • | Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals. | |
| • | Excellent verbal communication skills with ability to present professional presentations | |
| • | Detail oriented with item-by-item focus, meticulous attention to detail with ability to proofread for accuracy | |
| • | Organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines | |
| • | Interpersonal skills with ability to work well with all levels of the organization | |
| • | Analytical with ability to draw conclusions from data, systematic and rational | |
| • | Adaptable with ability to switch tasks based on shifting priorities | |
| • | Conceptual with ability to conceive mentally, formulate ideas, use imagination to achieve results | |
| • | Decisive with ability to make a prompt determination and substantiate decision if challenged. |
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