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Desktop Support Technician

Location : Location US-WI-JANESVILLE
ID
2025-9459
Category
Managed Services / LCS / Staffing
Type
Full Time

Overview

Connection has a fantastic opportunity through our Solutions and Services division for a contract Desktop Support Technician role onsite in Janesville, WI. The contract will last between 1-3 months and will be M-F, 7-4PM. 

 

Starting pay is $25/hr. Background and drug screen will be required for this position.

 

Responsibilities

Troubleshooting and problem resolution: Diagnosing and resolving computer hardware, software, and network issues. 

 

Hardware and software maintenance: Installing, configuring, and updating hardware and software, including operating systems and applications. 

 

On-site and remote support: Providing technical assistance to users, both in person and remotely. 

 

End-user support: Assisting users with basic computer tasks and troubleshooting. 

Min

USD $25.00/Hr.

Max

USD $28.00/Hr.

Qualifications

  • 2+ years experience.
  • Good communication skills.     
  • Candidate should have an A+ (or be willing to get)  
  • Windows 10 knowledge 
  • Hardware repair experience both PC and Printer
  • Excellent Customer Service skills
  • Experienced with providing PC support both desk-side and remote. 
  • Able to work alone or as part of a team.
  • Microsoft Office 365 experience is a plus

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