Sr Content Manager- Hybrid

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family.  Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive.  We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

This position will be hybrid

The Senior Content Manager leads the Request for Proposal (RFP) projects from initial receipt through delivery. The Sr Content Manager oversees the creation, organization, and management of proposal content. The Senior Content Manager collaborates with various departments to gather relevant information, ensuring that proposals are comprehensive, accurate, and tailored to client requirements. Responsibilities include writing and editing proposal content, maintaining a library of reusable content, ensuring compliance with industry standards and client specifications, and managing timelines to meet submission deadlines. By maintaining high-quality and compelling proposals, the Senior Content Manager plays a crucial role in securing new business opportunities for the company.

Job Responsibilities:

• Manage, coordinate, and lead requests for proposal (RFP) projects from initial receipt through RFP delivery.
• • Ensure the response flow and position Connection favorably.
  • Support deals as needed.
• Create training materials and may lead the training of new hires and internal clients (e.g., Sales, Services).
• Lead the development, compilation, and detailed requests for proposal (RFPs) content that pertains to company information, organizational information, product-specific data, portal information, and other specific content requested by the client.
• Responsible for maintaining and enhancing the RFP database.
  • Follows up on all wins and losses to ensure learnings are captured in the metrics and reported in the results
  • Maintains files and logs of completed consultant and pending questionnaires.
  • Provides data and publishes RFP metrics
• Work closely with team colleagues to suggest and implement content improvements and oversees their implementation as necessary.

• Advanced working knowledge of the RFPs (Request for Proposals) process with ability to write effective proposals
• Experience with RFP submittal portals
• Understanding of IT product offerings and verticals.
• Supportive mentor with the ability to train and guide team members daily
• Proactive, results-driven team player
• Unwavering attention to detail
• Excellent prioritization and organizational skills
• Demonstrated customer focus
• Flexible with the ability to complete deadline-oriented deliverables to both internal and external parties
• Advanced knowledge of PowerPoint, Adobe, and Word
• Strong knowledge of Excel
• Excellent communication skills with ability to interact within all levels of the company, including upper management
• Excellent writing skills with the ability to formulate a proposal that highlights requirements and shows Connection favorably
• Strong ability to handle competing priorities
• Strong research and analytical skills
• Self-motivated with the ability to work independently in a fast-paced, deadline-driven environment
• Strong business acumen with an ability to synthesize information across the company