Inside Sales Account Manager - Northeast Sales Territory

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family.  Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive.  We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Job Responsibilities:

• Prospecting 60 or more potential customers daily to secure new buying accounts/logos 
• Identify, develop, and maintain relationships with as many decision-makers within the companies you are prospecting
• Uncover organizational pain points and areas of potential investment
• Provide Solutions 
• Ask for their business
• Engage Connection Subject Matter experts in customer conversations to provide technical expertise that will help inform their decision-making
• Collaborate with internal partners to ensure your customers receive a “Best in Class” experience with every deal
• Balancing between the different tools available to you to dive deeper and create personalized messages that add value

How do we prepare you for success in this role:

• 8 weeks of intensive, paid, inside sales training
• A sales coach dedicated to you during your first year of employment
• Ongoing training to keep up to date on the ever-changing tech world
• Technical experts available to assist in closing sales
• We will train and help you acclimate to a cold-calling position

Benefits & Compensation:

• Guaranteed base hourly rate + UNCAPPED
• Commission guarantee payments (non-recoverable) for the first three years
• Average total compensation in year one ranges from $50,000 to $60,000
• Reliable work schedule of Work Hours: Monday – Friday: 8:30 am -5:30 pm (Eastern) to support your work-life balance
• Generous paid vacation, medical, dental, and vision benefits; fitness reimbursement; 401k plan; employee discount program; tuition reimbursement; mental health support; and more

• Ability to develop rapport and maintain strong working relationships with internal and external customers
• Outstanding communication, listening skills, customer service, patience, and relationship-building skills
• Ability to communicate effectively both orally and in writing
• Ability to exchange information and resolve customer complaints by investigating problems and providing recommendations
• 1-2 years of practical experience with B2B sales preferred
• Prior cold-calling experience is helpful 
• Excellent negotiation skills
• Demonstrate attention to detail
• Successfully working independently in a fast-paced environment
• Working knowledge of the Microsoft Office Suite

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”