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Helpdesk Support Technician

Location : Location US-CA-Brea
ID
2026-10574
Category
Managed Services / LCS / Staffing
Type
Full Time

Overview

Help Desk Support Technician

Industry: Heavy Civil Construction
Location: Brea, CA (100% On-Site)
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Pay Rate: $29.00/hour
Duration: Contract through the end of the year
Travel: None

Ready to hire ASAP!

Position Overview

Our client, a well-established company in the heavy civil construction industry, is seeking a Help Desk Support Technician to join their IT team. This is an excellent opportunity for someone who enjoys providing hands-on technical support, solving day-to-day IT issues, and delivering outstanding customer service in a collaborative office environment.

The ideal candidate will have 2-4 years of IT support experience, strong troubleshooting skills, and a positive, service-oriented attitude. This position is available immediately.

 

Responsibilities

Responsibilities

  • Provide day-to-day Help Desk support for end users
  • Troubleshoot hardware, software, and peripheral issues
  • Provision, configure, and deploy laptops and desktop computers
  • Install, configure, and troubleshoot printers
  • Create, modify, and maintain user accounts in Active Directory
  • Respond to and resolve technical support requests in a timely manner
  • Document support activities and maintain accurate records
  • Deliver excellent customer service while assisting users with technical issues

Qualifications

Qualifications

  • 2-4 years of Help Desk or Desktop Support experience
  • Experience provisioning and configuring Windows laptops and desktops
  • Working knowledge of Active Directory, including user account administration
  • Experience supporting printers and common office hardware
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and interpersonal skills
  • Friendly, professional, and customer-focused approach
  • Ability to work independently and manage multiple priorities

Preferred Qualifications

  • Experience working in a corporate office environment
  • Familiarity with Microsoft Windows operating systems and Microsoft Office
  • Exposure to ticketing systems is a plus
 
 

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